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WARRANTY

All Bambuya® eyeglasses and other products are warranted against breakage due to defects in material or workmanship for one year from the date of purchase. Our warranty is valid only with proof of purchase from an Authorized Bambuya® Dealer. Bambuya® does not provide warranty for any lens scratches/damages. Scratched lenses are considered normal wear and tear from everyday use. Frames are made from of a natural material and as such (shape) changes and discoloration may occur over time. Bambuya® does not provide warranty coverage for such expected and anticipated effects of normal use and wear and tear.

Alteration, misuse or abuse of a Bambuya® product will void all warranty.

If Bambuya® products are proven defective due to manufacturing errors, we will replace them at no cost to you.

 

How to make a warranty claim

E-mail us at info@bambuya.com with your purchase information and a description of the defect(s).

In order for us to warranty your eyewear you must notify us by email with information about what your warranty issues are. If we accept your warranty request we will provide you with a reference number which you must include with the shipment of your products intended for warranty. Please do not send us any products without an approved reference number.

Please note that you are responsible for the shipping until we have received the goods. We therefore recommend you to choose a safe shipping method.

Please ship your Bambuya® products to the address below;

Bambuya

P.O. Box 583

3740 AN Baarn

the Netherlands

 

 

Warning

Bambuya® eyewear is not designed to protect the wearer from injury in the event of impact with hard objects, or when the lens is not properly secured in the frame.

Bambuya® does not recommend our sunglasses be used while operating a car at night, or direct viewing of the sun or strong artificial light sources. Bambuya® sunglasses are to be used under normal weather conditions. Lastly, our eyewear is not recommended for industrial protection.




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